Rampware Refund, Cancellation, Warranty, and Liability Information
We do our best to provide our customers with products and services that meet or exceed their expectations. However it is important that our customers read and understand our terms of service which include warranty and refund policies.
Website and Graphic Design Refund Policy
If you are not satisfied with your project, we will do everything we can to make it right. If we are unable to meet your expectations we will refund the cost of your order minus any expenses such as domain names, stock photography and custom software. Some project agreements specify a "final acceptance" payment. If this payment is made, no refund will be made.
Marketing Services Refund Policy
Marketing services are generally billed in advance each period. If you request a refund before the services are rendered, we will gladly refund your money. If any services have been rendered for the specified period, no refund, full or partial will be made.
Cancellation Policy
Subscription services, such as web hosting, media displays, SEO, PPC, and social media management can be cancelled at any time. However we do not offer refunds, full or partial if any services have been rendered or partially rendered for the given period.
Termination Of Services
Services may be terminated by us without notice if you do not perform your obligations under any of our agreements, written or verbal, or for non payment. You will be obligated to pay any outstanding balance for services provided.
Warranty Information
Rampware does not make any performance guarantees. Unless specifically stated by written agreement, all work is provided as-is, and without warranty.
Liability
Rampware, it's parent company, its owners, employees, or affiliates will not be liable for any loss, damages or injury caused by, including but not limited to, any failure of performance, error, omission, interruption, defect, delay, computer virus, or failure. Rampware will not be liable for any damages or injury, including but not limited to, special or consequential damages that result from the use of, or the inability to use the materials or services we provide, even if there is negligence on our part. The above limitation or exclusion may not apply to you to the extent that applicable law may not allow the limitation or exclusion of liability for incidental or consequential damages. Our total liability to you for all losses, damages, and causes of action (in contract, tort (including without limitation, negligence), or otherwise) will not be greater than the amount paid to us by you in respect of the agreement under which you claim.
Trademark and Copyright Claims
If you provide content for your website or project, such as text, images, videos, or other, you must be the legal owner of the content, licensee of the content, or have verifiable permission to use the content. Rampware is not liable for copyright or trademark infringement claims related to content you provide.
Some project agreements may include special warranty, refund, or cancellation conditions.
No Refunds after 30 days.
Rampware is a division of Abbi Media, as US based website design and marketing company.